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FAQs

Introduction

Do you ship outside the United States?

Sparimo products are currently only available in the continental United States. We do not ship to Alaska, Hawaii, and Puerto Rico at this time.

Do you test your products on animals?

No! None of our products are tested on any animals.

I tried a product that I liked. Why can’t I find it any more?

We work with numerous vendors around the United States, as well as creating products ourselves. Due to this we are always coming up with new products and moving on from old ones. If you can not find a product and it is not listed as “out of stock” then it is likely the product has been discontinued. Keep your eyes peeled or send us an email using the contact form. It’s possible a product returns at a later date.

What is Sparimo?

Sparimo is a bath and body company. All of our products are handmade in the United States (bath accessories may be made outside the USA – check item description for more info). We offer a monthly subscription service, as well as individual products for sale. We pride ourselves on offering products that are paraben free, fresh, and handmade in the United States. We work with small businesses throughout the USA to deliver new exciting products under the Sparimo brand.

Orders

Can I cancel my order?

In order to change or cancel an order you must email us within 24 hours of your purchase. Please use the contact form. Include your order number, the email address used for the purchase, and what part of the order you would like changed or cancelled. Once an order has been marked “shipped” an order can NOT be changed.

How do I return my order?

Sparimo wants you to be fully satisfied with your purchase. If you have a problem with any products you have received please contact us immediately using the contact form. We will either refund or send a replacement depending on what your issue with the products were.

How do I track my order?

Once your order has been shipped you will receive an email with a tracking number. All orders currently ship via USPS. You can also find the tracking number by going into “My Account” and clicking on the order.